The second step in the format system pretty simple, it is the What section. What is the meat of your sandwich, and it is the straight forward delivery of the content and information. Here's where things get a little tricky though. Only 22% of the population are What People, and the typical presentation given by most people is about 99% What.
Well, if you are an information professional or consultant, you may thnk, "Yeah, but What is What drives the business, and I am a what kind of person". Thats fine, but in order to maintain a connection with your audience, you need to break your what down into smaller chunks, and repeat the 4mat system through each module of information. That way, you can deliver 3 hours of content, and people will still be engaged at the end of your session.



